A 99.9% Server Uptime
The advantage of creating your very own web hosting platform is that you don’t have to be worried about compatibility – you design a specific set of software apps in such a manner so as to be compatible with a given set of hardware elements. The result is something much more stable and dependable, as there are fewer potential chances of failure. We’ve built our cloud hosting system atop time–tested hardware parts in addition to a significantly tweaked version of Security–Enhanced Linux in an attempt to create a completely secure environment for your own personal websites.
This is why, with all our Linux web hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to offer a top–quality web hosting service, you can rarely count on the default network configuration in a datacenter. We’ve set up our own custom network in an attempt to ensure an ultrasonic connection speed with the outside world.
And because of this, regardless of which datacenter facilities you pick: our US located datacenter, our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter or our AU located datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not delighted by our services, or if you think that they are inadequate, or if you decide that you need to have a Linux VPS servers instead of a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll keep complete control over your domain names even if you cancel your account with us.
24/7 Technical Support
We have cautiously selected each member of our 24x7 support staff to make certain that we can offer the best client care service you can possibly get. Each of our support engineers has several years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. Plus, they are available 24–7–365 – you’ll be able to call them whenever you want and they’ll reply back to you as quickly as possible.
Their average ticket response time is below 20 minutes, whilst with many other hosting suppliers you are forced to wait around for days. Moreover, we offer you a 1–hour response time guarantee. Regardless of what happens, your queries will be answered within one hour.