Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center included in your Web Site Control Panel. It features an enormous knowledgebase with frequently asked questions and exhaustive how–to articles written by our seasoned client support team.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a selection of how–to video tutorials that detailedly illustrate how to sort out a typical problem connected with your Linux web hosting account. You will find the educational video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer service and a 1–hour response guarantee. Our professional technical support engineers will be online day and night to attend to your enquiries and to settle any problem that you may possibly encounter. Just submit a support ticket from the Help Center section and we will respond to you instantaneously.