1 hour ticket response
Timely assistance is our paramount responsibility and that is why we’ve got a team of expert client support engineers who are eager to provide a fast response to any question that you could possibly have. Just post your customer support ticket from your Web Site Control Panel and we’ll respond within 60 minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute trouble ticket response time.
A First–Rate Customer Service
We have a team of web hosting support technicians who are eager to respond to all your requests every time you are in need of support. Almost all our support team members have several years of experience in the Linux web hosting arena, which suggests that you can always rely on swift and in–depth answers to your questions.
An Intuitive Help Center
In the Web Site Control Panel you can find an intuitive Help section where you can get quick tips on how to use our services. You can get the answers to your inquiries in the F.A.Q. archive, find more information in the web hosting account management articles or check our educational video tutorials.