Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Answer Guarantee

  • Our group of techs will do their best to respond to your help tickets within about 1 hour. If, however, the situation you have encountered demands aid from the Admin =Department,= we’ll address the ticket to the person in charge and will submit a reply to tell you.

  • Top quality support service
  • Qualified Customer Support Service

  • We are working for you around the clock to offer you guidance and tech support as well as to help you with any issue that you might stumble upon while controlling your virtual server. We’re able to help you with all pre–installed apps, like your Operating System, server administration panel (dependent upon the VPS type) and the Web Site Control Panel produced completely by our company.

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Site Control Panel that comes completely free with your virtual server, you can find a useful Help section, that features all you should know about maintaining your internet sites and programs. We have included a range of how to reports and video training that demonstrate the general web site managing duties in an easy to comprehend manner.