Customer Support Channels
A 1–hour Response Guarantee
Offering excellent support in a timely manner is our main priority, so we back up each Linux web hosting plan with a one hour ticket answer guarantee. The moment you share a ticket or post a message, our customer help and support crew will try all they could do to deliver the most adequate resolution for your situation and to offer information in a timely fashion.
A Top–quality Support Service
Our customer assistance service is offered by a group of proficient technicians who definitely are able to reply to your request right away. You’re able to communicate with the tech support staff by starting a tech support ticket from your Web Site Control Panel or by submitting us an email message. On working days, you can also call us on the phone or take advantage of the live chatting solution.
An Intuitive Help Section
OneStop Enterprise’s Control Panel supplies a substantial knowledge base that’s included in all sections. In each area, you will find a Help control key which will load for you a selection of step–by–step online classes on how to take advantage of a selected feature or carry out a specific action. Also, we have made mini seminar training videos so its possible to get a better idea of the Control Panel’s interface.